July 2007
Intermediate to advanced
669 pages
16h 40m
English
book
Windows® 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond
by Darril Gibson
Content preview from Windows® 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
Start your free trial
6.4. Identifying and Resolving Software Failure Issues
It would be nice if every time you installed an application it worked perfectly. Then again, if that happened, there'd be less of a need for desktop administrators to troubleshoot and repair the failures.
Here are some of the actions you can take and tools you have available to help troubleshoot problems:
Checking and repairing installations
Checking the logs
Problem Steps Recorder
Checking the application in Safe Mode
6.4.1. Checking and Repairing Installations
If an application isn't working as expected, you can use some of the tools in the Programs area of Control Panel to check them. Using these tools, you can verify that an application is installed, often verify the version, and sometimes ...