July 2007
Intermediate to advanced
669 pages
16h 40m
English
book
Windows® 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond
by Darril Gibson
Content preview from Windows® 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond
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12.2. Troubleshooting Remote Access Issues
Mobile users often need to have access to an internal network even when they aren't at the company. Many companies use different types of remote access solutions to support them.
Whereas the administrators are responsible for designing, implementing, and maintaining the remote access servers, desktop administrators are required to support the end users. If you're the desktop administrator, you'll want to have a good understanding of all the pieces. This section covers the following topics:
Remote access overview
Creating a dial-up connection
Creating a VPN connection
Adding a certificate
Troubleshooting a VPN client
A few words about Teredo
12.2.1. Remote Access Overview
Remote access allows users to connect ...