Every project is different, and integration requirements will vary, depending on the scope and needs of a project. However, there are some common areas where most businesses have processes that require integration. The following table shows the common integration points and possible scenarios:
|
Integrations |
Possible scenarios |
|
Customers |
Customers need to be maintained in the CRM system, which needs to be synced with the ERP system. |
|
Sales orders |
Integrating web orders with the ERP system, which includes delivery notification, invoicing, and payments or with customer systems directly (for example, EDI integration). |
|
Product and inventory (on hand) |
Receiving product data from a PLM system. Sending the ... |
