Implementing Microsoft Dynamics 365 for Finance and Operations Apps - Second Edition

Training preparation

A lot of preparation goes into executing smooth and effective training. This preparation includes validating system readiness, verifying the roles, putting together multiple forms of training materials, creating and maintaining a stable training environment with valid data, and so on.

Ensure that the system is ready and stable enough (testing complete) prior to training a larger audience. You also need to gauge the business's readiness for training and help them prepare; the following are some tips to do so:

• If a smaller group is being trained prior to UAT, the expectations may be different, as the system has not been tested as yet, and you may want to communicate the known open issues. However, when training larger ...