Implementing Microsoft Dynamics 365 for Finance and Operations Apps - Second Edition

Explaining configuration management 

Configuration management is an ongoing process of identifying and managing changes to system configuration during the lifecycle of the project. 

The following are the key activities that are performed during the configuration management process:

• Planning: This step involves planning the scope, identifying the configuration, and the resources, tools, and techniques to set up, test, and manage the configuration data. 
• Setup and testing: This phase usually starts early in the requirement gathering phase and continues until user acceptance testing. In the beginning, a functional consultant in the project usually studies the customer's legacy system and gathers key information such as legal entities, chart ...