June 2017
Beginner
288 pages
5h 32m
English
Content preview from Little Book of Big Management Theories, The, 2nd Edition
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THEORY 9
MICHAEL HAMMER ON BUSINESS PROCESS RE-ENGINEERING (BPR)
Use to remind you of the value of undertaking a root and branch evaluation of the organisation’s working practices.
Business process re-engineering (BPR) is an approach that seeks to redesign processes and practices in order to support the organisation’s mission, reduce costs and improve efficiency. It is a complex and organisation-wide process and only two crucial elements of it can be explored in this short entry: the importance of selecting the right people for the implementation team and an overview of the process to be followed.
In his seminal article Re-engineering Work: Don’t Automate Obliterate, Michael Hammer, a professor of computer science at the Massachusetts ...
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