June 2017
Beginner
288 pages
5h 32m
English
Content preview from Little Book of Big Management Theories, The, 2nd Edition
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THEORY 71
TOWNSEND’S RULES OF DECISION MAKING (CROWN AS KING)
Use to remind you of the need to make decisions quickly.
Robert Townsend was CEO of Avis Rent-a-Car and wrote the biggest selling management book of the 1970s, Up the Organisation. His book was an irreverent look at management practices in the USA at the time. But behind his humour was a sharp business brain honed by years of experience.
TOWNSEND’S RULES OF DECISION MAKING
Rule 1: Decisions should be taken at the lowest level possible in the organisation.
Rule 2: There are only two types of decisions: Those that can be made quickly because they are cheap and easy to correct and those that should only be taken after due consideration because they are expensive and difficult ...
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