June 2017
Beginner
288 pages
5h 32m
English
Content preview from Little Book of Big Management Theories, The, 2nd Edition
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THEORY 20
DANSEREAU, GRAEN AND HAGA’S LEADER MEMBER EXCHANGE (LMX) THEORY
Use if you wish to (potentially) develop a close working relationship with every member of your team and ensure their loyalty to you and you alone.
Dansereau, Graen and Haga’s theory is unusual in that it both describes what leaders do and suggests a strategy for how they should act. LMX suggests that the leader should try to establish a close working relationship with each follower individually.
TO ACHIEVE THIS, LEADERS FOLLOW A THREE-STAGE PROCESS:
Stage 1 – the stranger phase: At this stage the relationship is one of manager/employee. The relationship is defined by the person working to their job description and the leader watching for signs of potential.
Stage ...
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