June 2017
Beginner
288 pages
5h 32m
English
Use this to diagnose the most likely disease that your organisation is suffering from.
The core of Deming’s work is what he referred to as the Deadly Diseases that had infected western industry.
A lack of constancy of purpose, which creates organisations that have no long-range strategy for staying in business.
An emphasis on short-term profits, which undermines quality and productivity.
Evaluating performance by using merit rating or annual review systems, which nurtures inter-organisation rivalry and destroys teamwork.
Mobility of management, which leads to a lack of understanding about the organisation and a reluctance to follow through on long-term objectives. ...
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