March 2009
Beginner to intermediate
176 pages
5h 23m
English
Content preview from Michael Allen's 2009 e-Learning Annual
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10.3. THE FIVE MOMENTS OF NEED
There are five moments of need that learners pass through that require support in order for learners to successfully perform (see Figure 1) (Gottfredson, 2003).
The training industry has primarily focused their practices on the first two moments of need:
When people are learning how to do something for the first time.
When people are expanding the breadth and depth of what they have learned.
Figure 10.1. The Five Moments of Learning Need
Documentation teams have primarily assumed the responsibility for providing printed and online help information for people to use when they face the third moment of need:
When people ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.