October 2014
Beginner to intermediate
288 pages
5h 25m
English
Content preview from NLP: The Essential Handbook for BusinessBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Part IIVerbal and Non-Verbal Communication
Part II provides you with some skills that form the basis of effective communication, which will help you get the most from the topics in the rest of this book.
Chapter 5 describes how to hone your observational skills and build trust and rapport quickly.
Chapter 6 looks at how you can alter the way in which you communicate to suit the preferences of listeners.
Chapter 7 covers several essential aspects and models of language to help you influence and gain information quickly and effectively.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.