August 2018
Intermediate to advanced
496 pages
14h 35m
German
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
KAPITEL 13
Persönliche Einstellungen
Ein paar ausgewählte Einstellungen darf jeder Agent verändern. Unter anderem kann er ein neues Passwort wählen und die Sprache festlegen, die OTRS mit ihm spricht. Allen diesen Einstellungen ist gemeinsam, dass sie ausschließlich den Agenten selbst betreffen. Ändert er beispielsweise die Sprache auf Englisch, sieht nur er selbst die Benutzeroberfläche in dieser Sprache. Daher bezeichnet OTRS diese Einstellungen als Persönliche Einstellungen, Englisch User Preferences.
Die persönlichen Einstellungen erreichen Agenten, indem sie ganz links oben in der Ecke auf das Symbol mit der Büste klicken und dann im ausklappenden Menü den Punkt Persönliche Einstellungen wählen. Es erscheint dann die Seite aus Abbildung ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.