August 2018
Intermediate to advanced
496 pages
14h 35m
German
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
KAPITEL 20
Wartung
Dieses Kapitel verrät Ihnen, wie Sie ein Backup Ihrer kompletten OTRS-Installation erstellen, diese im Ernstfall wiederherstellen und das Ticketsystem auf dem aktuellen Stand halten. Abschließend lernen Sie noch einige von OTRS bereitgestellte Werkzeuge kennen, die Ihnen bei Wartungsarbeiten, der Fehlersuche und der Problembehandlung helfen. Größere Wartungsarbeiten an OTRS sollten Sie allerdings nur gut geplant angehen, um die Ausfallzeiten so gering wie möglich zu halten. Daher kümmert sich der direkt folgende Abschnitt zunächst um die notwendigen Vorkehrungen.
Die Systemwartung planen
Bevor Sie Wartungsarbeiten an OTRS oder auf dem Server durchführen, sollten Sie das Ticketsystem in einen speziellen Wartungsmodus versetzen. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.