Accounts are orgs or individuals (when Person Accounts is enabled) that are involved with your business in some way (such as the customer, competitor, partner, or supplier).
There are two types of accounts, as follows:
- Business accounts (B2B): This is the default account type. An account usually contains the general information about a company, such as the name, billing address, shipping address, sector, segment, and VAT number. They also contain several related lists of records, such as the people who work there, the cases that are logged, the opportunities that are sent, the documents that are uploaded, and more.
- Person accounts (B2C): If your company also deals with individuals, not companies, you can ask Salesforce to enable ...