Salesforce Platform Developer I Certification Guide

Opportunities

This represents the potential revenue that sales representatives can track through different stages of the sales process until the deal is either won or lost. Opportunities come with multiple sales-related features, as follows:

• Building your company's pipeline
• Forecasting the revenue and determining the next steps to move forward in the sales cycle

In combination with products, price books, and price book entries (prices), opportunities can add a great level of detail to what you are selling to your customers.

The opportunity object comes with some specific features, as follows:

• Opportunity teams: This is very similar to account teams; they allow you to add other users to work on the same opportunity with a specific role ...