Securing the Clicks Network Security in the Age of Social Media

Operations Management

Operations management is about managing the day-to-day activities related to using social media. A company has to have structured processes for these activities and clearly defined roles for operations. Operational weaknesses can lead to downtime of the social media tools being used, lost opportunities or increased risk resulting from incoherent or incomplete business processes, or the loss of data through weak restrictions on social media.

The role of IT in providing security for a dispersed medium such as social media has to be clearly defined and articulated both to the IT department and to the end user. In the “Human Resources” section, you defined the IT security policies that must be applied to social media. Operations ...