October 2011
Intermediate to advanced
368 pages
9h 3m
English
book
Securing the Clicks Network Security in the Age of Social Media
by Gary Bahadur, Jason Inasi, Alex de Carvalho
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Who Do You Call in a Crisis?
Social media crises are unique to each industry and each company, as situations can arise out of nowhere. Because consumers can so easily publish their grievances, even by just taking a picture or shooting a video and posting it from their mobile phone to Facebook or another site, each situation will be different, which is why companies must constantly follow online mentions.
Some commonalities in crisis management exist, however:
Establish a social media presence as soon as possible to begin building rapport with consumers online.
Respond immediately to a problem with a frank acknowledgement that the company is aware ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.