October 2011
Intermediate to advanced
368 pages
9h 3m
English
book
Securing the Clicks Network Security in the Age of Social Media
by Gary Bahadur, Jason Inasi, Alex de Carvalho
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CHAPTER 10Operations Management: Strategy & Collaboration
Your Operations Management strategy outlines the implementation of the tools and techniques needed for everyday maintenance of your social media activities. The social media policy outlined in Chapter 6 includes numerous steps to execute regarding new processes and technologies. IT system administrators need to have the right tools in place for real-time centralized management of activities. The Marketing and Human Resource departments need to know how to integrate their campaigns and policies into IT’s operational guidelines. The Community Manager needs to understand the business rules, workflows, and processes involved in updating Customer Relationship Management systems with social ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.