October 2011
Intermediate to advanced
368 pages
9h 3m
English
book
Securing the Clicks Network Security in the Age of Social Media
by Gary Bahadur, Jason Inasi, Alex de Carvalho
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Case Study: Social Media Success
One company that has been in the forefront of social media usage is Dell. We mentioned them previously as being a leader in the space. Rather than restrict employee use of social media, Dell has put in place a process to actively encourage use, both for employees and customers.
Dell engages with over 80,000 employees in using social media. They want to make discussions and information more transparent. There are internal blogs and forums for employee education. Employees can share ideas and suggestions, vote on major topics, and interact more openly using social media.
For customers, Dell has created the Social Media Command Center (http://www.youtube.com/watch?v=w4ooKojHMkA). They are actively listening to and ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.