Securing the Clicks Network Security in the Age of Social Media

Incident Management

As discussed in Chapter 3, the threat landscape is diverse when it comes to social media. A well-thought-out incident response program is necessary to manage this changing landscape. An incident, as it relates to the company’s information assets, can take one of two forms:

Electronic

Physical

Electronic incidents range from an attacker or user accessing the network for unauthorized/malicious purposes, to a virus outbreak, to a suspected Trojan or malware infection, to the posting of disparaging comments and lies. Physical incidents ...