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3
Building Alignment
in a Tour of Duty
Aligning Employee Goals and
Values with the Company’s
In the Industrial Age, the company subsumed an
employee’s individual identity. The company offered
lifetime employment and defi ned benefi t pensions. In
exchange, the employee put his head down, worked
hard, and subordinated any personal aspirations and
values to those of the company. In his classic book The
Organization Man , fi rst published in 1956, journalist
William Whyte described the fundamental principle
of this age: “What’s good for the group is good for
the individual.” Of course, Whyte was a critic of this
approach, calling it “the soft- minded denial that there
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