4
Implementing
Transformational
Tours of Duty
Tactics and Techniques for
Using the Framework
Implementing a tour of duty with strong alignment
means leaving behind the rote exchanges of template-
driven performance reviews where little of import is
said or done. Instead, you need to have frank, open,
rigorous conversations. Both manager and employee
have an explicit (albeit nonbinding) agreement with
shared objectives and realistic expectations. This agree-
ment provides the criteria for regular, mutual perfor-
mance measurement and management. You provide
specifi c feedback and guidance to the employee; just
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