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Appendix C
Getting Started at
Your Company
During the writing of this book, we encountered nu-
merous topics that we found fascinating, but that we
simply couldn’t fi t into this book. For example, while
we dealt with social media in the context of setting
policies around network intelligence, we really wanted
the opportunity to explore the topic in greater detail.
We also found that when we shared drafts of the
book with the great managers we know, these man-
agers came up with insightful questions and practi-
cal concerns that helped improve our arguments and
advice. Now that the book is available to the public,
we expect you, the reader, to add to this collection of
questions and improvements. Perhaps your industry
has unique dynami ...