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Notes
Chapter 1
1 . S e e h t t p : / / w w w . n y t i m e s . c o m / 2 0 0 1 / 0 4 / 0 8 / b u s i n e s s / o f f - t h e -
s h e l f - a f t e r - t h e - d o w n s i z i n g - a - d o w n w a r d - s p i r a l . h t m l .
2. John Hagel III, John Seely Brown, and Lang Davidson,
The Power of Pull: How Small Moves, Smartly Made, Can Set Big
Things in Motion (New York: Basic Books, 2010), 12.
3. Harold Meyerson, “The Forty- Year Slump: The State of
Work in the Age of Anxiety,” The American Prospect , Novem-
ber 12, 2013, http://prospect.org/article/ 40- year- slump .
4 . I b i d .
5. Towers Watson 2012 Global Workforce Study, Engage-
ment at Risk: Driving Strong Performance in a Volati ...