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JUANITA BROWN, KEN HOMER, AND DAVID ISAACS
The World Café
In the new economy conversations are the most important form of work.
—Alan Webber, Harvard Business Review
What We Know About How Organizations Learn
Several years ago, Meg Wheatley and Juanita Brown, under the auspices of the Berkana Institute, were cohosting a program on living systems. They introduced an innovative approach to large group dialogue, called the World Café. Bob Veazie, an engineer at Hewlett Packard, was among the participants that day. Deeply touched by the experience, here’s how he recalls the Café’s impact:
The core question posed for the Café was, “What do we believe ...
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