January 2007
Intermediate to advanced
760 pages
23h 12m
English
MERRELYN EMERY AND TOM DEVANE
We must be the great arsenal of democracy.
—Franklin Delano Roosevelt

Cyclone Hardware P&N Tools manufactures products for the building and engineering industries. The company began to encounter serious problems as imports reduced P&N Tools’ market share. Management downsized the workforce, initiated four-day weeks, and reduced capital expenditures.
Internally, quality, production times, and operating costs were not competitive. Management believed reducing the hierarchy from five levels would improve cycle times and reduce costs through faster decision making. They ...
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