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JAMES D. LUDEMA AND FRANK J. BARRETT
Appreciative Inquiry Summit
Great discoveries invariably involve the cooperation of many minds.
—Alexander Graham Bell
Cost, Quality, and Speed at John Deere
A few years ago, the new business unit leader for header manufacturing at John Deere Harvester Works, and Gina Hinrichs, the unit’s director of organization development, used an Appreciative Inquiry (AI) Summit to reduce costs, improve quality, and speed up new product cycle time. They took the whole system (wage employees, management, customers, suppliers, dealers, and representatives from corporate—about 250 people) off-site for five days through ...
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