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GILBERT STEIL, JR., AND MICHELE GIBBONS-CARR

Large Group Scenario Planning

The revolutionary idea that defines the boundary between modern times and the past is the mastery of risk: the notion that the future is more than a whim of the gods and that men and women are not passive before nature.

—Peter L. Bernstein

Real-Life Story

Images

Keeping air traffic moving efficiently while preventing midair collisions is a lot more vital and imperative than deciding on computer software standards for the next decade. So it came as no surprise in February 2003 that the Chief Information Office (CIO) of a large aviation administration was falling behind on its ...

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