January 2007
Intermediate to advanced
760 pages
23h 12m
English
MARCIA HYATT, GINNY BELDEN-CHARLES, AND MARY STACEY
Knowledge must come through action.
—Sophocles

Canadian Tire is one of Canada’s largest retailers, with more than 37,000 employees. In 2001, the IT division was struggling. “When I inherited IT our reputation was poor. We just weren’t delivering,” says Andrew Wnek, senior vice president and CIO. “We quickly looked for ways to create strategic change.”
Wnek realized the 50 middle managers held the key to changing the culture and improving performance. He initiated Action Learning to “develop leadership while working real issues.” Managers were assigned ...
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