January 2007
Intermediate to advanced
760 pages
23h 12m
English
DAVID L. COOPERRIDER AND DIANA WHITNEY
Be the change you want to see in the world.
—Gandhi

Appreciative Inquiry (AI) begins an adventure. Even in the first steps, one senses an exciting new direction in our language and theories of change—an invitation, as some have declared, to “a positive revolution.” The words just quoted are strong and, unfortunately, they are not ours. But the more we replay the high-wire moments of our five years of work at GTE/Verizon,1 the more we find ourselves asking the same kinds of questions the people of GTE asked their ...
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