THIS GUIDEBOOK acknowledges the efforts of any manager tasked with giving constructive feedback. If you are such a manager, I salute you, for conducting a performance-related feedback session is one of the more difficult tasks confronting management today. It is not made any easier by our litigious society, where even an employee who is non-compliant to explicit instructions, and thus terminated or denied a promotion, can seek legal redress.

The guidebook will not prevent indiscriminate legal actions. Its primary purpose is to help you develop a process to change unwanted work behaviors before they become a major problem. If the system works, there will be no need to concern yourself with legal action. You will have productive ...

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