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The Manager's Pocket Guide to Documenting Employee Performance
book

The Manager's Pocket Guide to Documenting Employee Performance

by Terry L. Fitzwater
January 1998
Intermediate to advanced
187 pages
2h 32m
English
HRD Press
Content preview from The Manager's Pocket Guide to Documenting Employee Performance

 

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Specific Problems and Solutions

AS WE HAVE SEEN, employee behavioral issues tend to fall into either of two categories: the process-amenable problem and the serious offense. The four-step disciplinary process is the best method for problems traced to a gap in execution; the training process is the best for problems caused by a gap in comprehension. The former (which have been our main focus in this book) include absenteeism, tardiness, poor performance, and minor work-rule violations. Suspension, formal investigation and, possibly, immediate termination form the course of action for serious offenses. They include fighting, theft, drug use, and ...

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Publisher Resources

ISBN: 9780874254471Purchase book