October 2016
Intermediate to advanced
580 pages
15h 34m
English
Content preview from Total Quality Management
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Chapter 3
Quality Gurus
Abstract
No study of the quality movement is complete without examining how a few key people, aptly called Quality Gurus, contributed to this movement. This chapter details the profiles of around 25 of them who are well known for their contribution. Their thoughts and philosophies are explained in this chapter while certain tools developed by some of the gurus are detailed in the respective chapters.
Keywords
Quality Gurus; Quality revolution era; TQM Philosophies; Selective control; Pareto diagram; ABC analysis; PDCA; PDSA; JUSE; Shewarht cycle; Deming Philosophy; Faculty Improvement Programs; Productivity slogans; System of profound knowledge; Companywide Quality Control; Taguchi’s three stages of product development; ...
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