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Total Quality Management
book

Total Quality Management

by D.R. Kiran
October 2016
Intermediate to advanced
580 pages
15h 34m
English
Butterworth-Heinemann
Content preview from Total Quality Management

Foreword

In today's world, factors influencing corporate actions globally are changing more and more rapidly. We see in today's scenario business acquisitions, mergers, and disappearance. This is because every organization wants to delight the customer in every aspect of quality, cost, delivery, and service, and make their products obsolete by substituting new products. We continually see these organizations, which do not satisfy their requirements and are unable to sell their products and services leading to selling their businesses.

The changing environment in which the companies are finding themselves can be characterized as follows:

 Change in values and structures in society

 Increasing technological progress

 Increasing demands on ...

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Publisher Resources

ISBN: 9780128110362