About the Book
This textbook, Total Quality Management, Key Concepts and Case Studies, brings together all the management principles and practices that govern the quality function of quality management, as well as related topics specified in several university syllabi, and which have been taught to the TQM students all over the world, into a single, comprehensive book. This book illustrates all the fundamental principles involved in the quality function and gives detailed explanation about the latest developments in quality concepts. This book is expected to be of immense help to practicing engineers to give them a comprehensive grasp of the subject and to give a clear-cut understanding of quality principles and practices. They can appreciate ...
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