October 2016
Intermediate to advanced
580 pages
15h 34m
English
Content preview from Total Quality Management
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Chapter 20
Seven Traditional Tools of TQM
Abstract
The Japanese folklore says that the Samurai or the warrior always went to a battle armed with seven tools. After Kaoru Ishikawa’s fishbone diagram more such TQM tools have been developed to aid analysis of the problems associated with quality. The Japanese thought it fit to have seven tools in this list, to suit the theme of the above folklore and aptly called them as the seven traditional tools of TQM. These seven traditional tools related to TQM are explained in this chapter with illustrations. In fact these methodologies have been practiced by industrial engineers and statisticians over centuries developed, especially during World War II. This process charts used in industrial engineering ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.