October 2016
Intermediate to advanced
580 pages
15h 34m
English
Content preview from Total Quality Management
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Chapter 28
Business Process Reengineering
Abstract
In a manner similar to the concept of scientific management presented by Frederick Winslow Taylor during the mid-19th century, which brought a revolution in management thinking, the concept of business process reengineering (BPR), conceived by Michael Hammer and others during the 1990s became an instant hit among the scientific management thinkers. This chapter discusses the principles and methodologies for BPR and the subsequently modified concept of business process management.
Keywords
Business process reengineering; Oracle Application Software; Frederick Winslow Taylor; Neo-Taylorism; Peter Drucker; TQM; JIT; Information technology; Methodology; Vision and objectives; Change levers; ...
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