Total Quality Management

Preface

Prof. D.R. Kiran

Almost during the entire period from the Industrial Revolution to around the Second World War, Germany had remained at the pinnacle of quality production of industrial goods, especially in the automobile sector, joined during the later stages by the United States and other European countries. Post-1950, Japan realized that quality production was the only means to increase their economy through export of industrial goods. Through the help of quality gurus like Shewhart and Deming, it overtook all other nations in quality production and achieved the goal of becoming the epitome of quality precepts and practices.

During the later years of the 20th century, the economic liberalization in India led to freer imports of industrial ...