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Total Quality Management
book

Total Quality Management

by D.R. Kiran
October 2016
Intermediate to advanced
580 pages
15h 34m
English
Butterworth-Heinemann
Content preview from Total Quality Management
Chapter 7

Strategic Planning

Abstract

Strategic planning is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources, including its capital and people, to pursue this strategy. In view of its significance in the achievement of TQM, this chapter describes in detail several aspects of strategic planning. Its corresponding term in Japan, viz., hoshin-kanri, is explained. A highlight of this chapter is providing several definitions offered in various websites for strategic planning.

Keywords

Work environment; Business plans; Strategic plans; SWOT analysis; PEST analysis; STEER analysis; EPISTEL; Draw-See-Think-Plan; See-Think-Draw; Hoshin-Kanri; Situational analysis; Nichijo Kanri; Strategic ...

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Publisher Resources

ISBN: 9780128110362