Chapter 16

Fundamentals of Statistics— Part I

Abstract

Statistical Quality Control the predecessor of Total Quality Management still continues to exert its influence in the quality management of corporations. It is essential to have the basic knowledge of statistics to understand practice the statistical quality control. This chapter explains the basics techniques of statistics.

Keywords

Science of averages; Interviewing; Questionnaires; Population; Sample; Attributes; Variables discrete and continuous; Graph construction; Percentage component bar chart; Pictogram; Innovative graph; Frequency graphs; Frequency distribution; Ogive; “Z” chart; Lorenz curve; Measure of central tendency; Arithmetic mean; Geometric mean; Harmonic mean; Quadratic ...

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