October 2016
Intermediate to advanced
580 pages
15h 34m
English
Content preview from Total Quality Management
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Chapter 16
Fundamentals of Statistics— Part I
Abstract
Statistical Quality Control the predecessor of Total Quality Management still continues to exert its influence in the quality management of corporations. It is essential to have the basic knowledge of statistics to understand practice the statistical quality control. This chapter explains the basics techniques of statistics.
Keywords
Science of averages; Interviewing; Questionnaires; Population; Sample; Attributes; Variables discrete and continuous; Graph construction; Percentage component bar chart; Pictogram; Innovative graph; Frequency graphs; Frequency distribution; Ogive; “Z” chart; Lorenz curve; Measure of central tendency; Arithmetic mean; Geometric mean; Harmonic mean; Quadratic ...
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