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Ubuntu Unleashed 2013 Edition: Covering 12.10 and 13.04, Eighth Edition by Matthew Helmke

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Bug Squad

One of the first places people become involved in Ubuntu testing is with Bug Squad. These volunteers are the initial point of contact for most bugs filed with Ubuntu. They read bug reports to see whether the bug seems legitimate (for example, that it isn’t something like “Ubuntu doesn’t work,” but is rather specific and measurable), that it is filed against the appropriate software package, and that adequate information is included with each report for the developers to be able to figure out the problem. If the bug report meets the criteria, the Bug Squad determines which developer or team should be notified. Sometimes during the triage process they might ask reporters for more information. They attempt to determine the severity of ...

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