Recommended Reading
Background
THE BRAND GAP, Marty Neumeier (New Riders/AIGA, 2003). My first book on brand shows companies how to bridge the gap between business strategy and customer experience. It defines brand-building as a system that includes five disciplines: differentiation, collaboration, innovation, validation, and cultivation. Like ZAG, it’s designed as a “whiteboard overview”—a two-hour read that can also serve as a reference tool. Look for the second edition, which includes all the definitions from THE DICTIONARY OF BRAND.
THE DICTIONARY OF BRAND, edited by Marty Neumeier (AIGA, 2004). This pocket-sized book is only available through Amazon. Published by AIGA, the professional association for design, it’s the first book to “regularize” ...
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