A life of reaction is a life of slavery, intellectually, and spiritually. One must fight for a life of action, not reaction.
—Rita Mae Brown, mystery author
When we are coaching leaders who are having a tough time motivating others, it always becomes apparent that their basic problem is that they’re reacting to their people all day long.
They’re wallowing in their own negative emotional reactions to people. After a while, in listening to these types of managers, we get a funny impression that we’re listening to the words of country music. You know those country songs we’re talking about. The themes are: “I’ve been hurt so many times, I’m never going to reach out again,” or “I don’t trust women,” or “You can’t trust ...