98. Deliver the Reward
Love is always creative and fear is always destructive.
If you could only love enough, you would be the most powerful person in the world.
—Emmet Fox, author and philosopher
The most important principle of motivation is this: You get what you reward. It’s true of every relationship. It’s true of pets, houseplants, children, and lovers. You get what you reward. It’s especially true of team motivation. Positive reinforcement of the desired behavior works much faster and much more permanently than criticizing poor behavior. Love conquers fear every time. Leaders who figure out, on their own, ways to reward their people for good performance get more good performances than leaders who run around all day putting out fires caused ...
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