This activity contains a variety of short exercises designed to review the
importance of listening. The first exercise involves working in groups of
three. One person talks, one listens, and one observes. The listener repeats
what has been said and points are awarded for accuracy. The exercise is
reviewed by identifying the listening techniques that were useful.
The second exercise involves working in pairs, each person in turn role
playing a “poor listener.” The skills of a good and poor listener are listed on
the flipchart.
During the third exercise, half of the group is asked to observe and the other ...
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