July 2011
Intermediate to advanced
382 pages
9h 2m
French
Content preview from 65 outils pour accompagner le changement individuel et collectifBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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DEMING (ROUE DE)
« Il n’y aura bientôt plus de place pour les managers qui ne savent pas travailler avec tout leur personnel pour produire des biens de haute qualité à un faible prix. »
Edwards Deming
OUTIL
Changement collectif
LA NOTION
La roue de Deming est un outil d’amélioration continue, utilisé notamment dans l’industrie. En fait, quand je dis « utilisé », je force un peu le trait : le modèle est connu, discuté, mais quant à être appliqué dans les règles de l’art, c’est une autre histoire.
C’est surtout son auteur (1900-1993) qui est intéressant du point de vue de la science du changement : il est à la fois très connu (pour sa fameuse roue PDCA – cf. ci-dessous) et méconnu (pour le reste de son œuvre).
La roue de Deming(Source : E. Deming) ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.