July 2011
Intermediate to advanced
382 pages
9h 2m
French
Content preview from 65 outils pour accompagner le changement individuel et collectif
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RACI
« L’une des meilleures façons d’aider quelqu’un est de lui donner une responsabilité et de lui faire savoir que vous lui faites confiance. »
Booker T. Washington
OUTIL
Changement collectif
LA NOTION
Le RACI est un outil de répartition des responsabilités. Il est notamment utilisé lors d’opérations de refonte des processus (reengineering).
Chacune des quatre lettres désigne un niveau d’intervention dans le processus :
• R : Responsable.
– Celui qui a l’autorité, qui prend la décision et porte la responsabilité de la réussite de l’action.
– Il peut, ou non, réaliser lui-même l’activité.
Le chef du service de maintenance est le responsable de l’élaboration et de la mise en œuvre du plan de maintenance préventive.
Il est aussi informé (I), ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.