Big Data and Business Analytics

16  •  Big Data and Business Analytics

• In high- velocity and complex processes, it is unlikely that the con-

trol part of the process can productively be handled by humans

(too many) or that the root cause can be found in “real” (as dened

by the customer) time. A patch control process will likely be needed.

Sometimes this can be as simple as power cycle (i.e., restart the

thread). Sometimes it will require default values to move forward.

How does this help in reengineering the company? First, it recognizes the

fact that, though they are there for good reasons, silos are not the friend

of complex, multi-silo processes. More than that, the solution is not to

attempt to just make bigger silos. If the data systems are moderate in vol-

ume and ...