
Chapter 15 Knowledge Management and Business Metadata
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we discuss the impact of business metadata on social issues such as the gray-
ing of the workforce and collaboration. We will draw from topics covered in
other chapters, notably Chapters 4, 6, 7, and 8, which cover business metadata
capture and delivery.
15.2 What Is Knowledge Management (KM)?
The entry for knowledge management in Wikipedia is very comprehensive and
descriptive, and therefore we include it in its entirety.
Knowledge Management (KM) refers to a range of practices used by organiza-
tions to identify, create, represent, and distribute knowledge for reuse, awareness,
and learning ...