
271
We discussed the role of business metadata and tacit knowledge, and at first
glance it appears that business metadata cannot help capture what cannot be
articulated. However, business metadata could perhaps aid two aspects of tacit
knowledge:
During the mentoring process, with good note-taking, some tacit knowl-
edge can actually be captured.
Business metadata can record the factors that knowledge management
has determined facilitate tacit knowledge sharing, and these factors can
be turned into metrics to help the business track its progress.
Lastly, we discussed the impact of business metadata on social issues like
the graying of the workfor ...